Launching new products and services is scary. Trust us, we’ve been through quite a few launches. It helps to start small. Let us assist your team in setting up the proper pilot group with which to roll out your exponential product or service, and guide you through the process of gathering actionable feedback before wider adoptions begins.
We take a three-phased approach to implementation to ensure launches go smoothly, and provide the opportunity to learn from real clients of the product or service to enable tweaks and changes pre-adoption.
Phase 1
Organize pilot programs to introduce new technology.
Phase 2
Analyze feedback from early sessions with clients of the product or service.
Phase 3
Recommend design, process, or system changes required before wider rollout.
If you believe this service could benefit you or your organization, please sign up for a consultation with our team.
New products and services can be jarring for first time consumers. Having an adoption plan and executing can greatly enhance the comfortability of your clients with your new exponential product or service. We take a three-pronged approach to systematically grow adoption and engagement over time.
The approach proposed herein encompasses three essential components that work in close synergy with each other: (a) Firm-wide Enablement, (b) Matter-centered Coaching, and (c) Continuous Support.
A continuous program of learning and development, firm-wide enablement includes:
Pre-scheduled training sessions where participants are exposed to a technology and taught basic skills.
Online learning center where individuals can access resources and instructional content on-demand.
One-on-one learning and development sessions upon request.
A key differentiator for our adoption capability, matter-centered coaching involves just-in-time guidance that is provided within the subjective context of an actual matter.
We have developed a framework for every matter where an exponential product or service is being leveraged.
Phase 1: Infuse and Empower
Phase 2: Support and Incubate
Phase 3: Wrap Up and Learnings
Having gone through the proactive steps of enablement and coaching, individuals can subsequently avail of continuous support as they routinely leverage the exponential product or service within their legal work.
This support is available on-demand via an online servicing platform and a dedicated hotline.
If you believe this service could benefit you or your organization, please sign up for a consultation with our team.
"Lawyers traditionally think of time as a store of value. But for the Exponential Lawyer, value transcends time. The FoundationLab team has been the only team I’ve ever worked with that understands the opportunity this presents for both lawyers and their clients."
We believe all legal professionals are capable of advancing beyond their current working models and into exponential value creators.
Law firms that create the right environment for exponential lawyers to thrive will dominate the market in coming years.
There is no greater need for scalable legal services than in the corporate setting. Deliver exponential value to the business.